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Buyers Protection

MONEY BACK GUARANTEE
For buyer's peace of mind, MiN.biz promise your money back if the item you received is either not as described, or not delivered within the Buyer Protection period. You will be able to get a refund 15 days after the claim process period elapsed. This assurance is in addition to your statutory rights as a consumer and does not diminish it in any way, as granted by all mandatory laws and regulations applicable in your country of residence.Terms & Conditions
PROCESS
1. Contact Seller, (From your order history, select the item. Discuss the issue with the seller to find a possible resolution).
2. Apply for a Refund
3. Your refund should be approved within 15 Days,
4. If you can't come to an amicable agreement after contacting the seller, simply raise a claim by opening a dispute within 15 days following the delivery of your order or the end of the package receipt confirmation period (as listed in your order details).Most sellers will return your money in 15 days, however; if not resolved, you can contact Made-in-Nigeria Biz from the order detail page to escalate your dispute.


THE STATUTORY RIGHTS
Every seller on MiN Biz must is obliged to comply with other relevant legal requirements (warranty, return, etc.) that may be applicable depending on your location as buyer. For instance, in most EU countries you will generally have a 2-year legal conformity warranty and a 14-day right to return (please note that in case of return, the buyer must bear the cost of returning the products to the seller).

Still have questions? We're always here to help. so get in touch with us.

 

Update - 2020.05.06

 

 


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